FAQs for Transitioning

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906 to Highline Transition

View all Frequently Asked Questions

You can log in to your online account to pay your bill or set up a scheduled autopay. In addition, you can call 1-888-212-0054 to make a payment.

Your service is transitioning as part of a business acquisition. Highline is now your internet service provider and is committed to providing you with superior customer support and reliable high-speed internet.

No. Your current monthly internet service and price will remain the same.

Yes. You need to set up your new customer account on Highline’s secure billing portal and enter your credit or debit card information for monthly payments.

Go to https://highlinefast.com/my-account.
Use your email address as your username and the password: Welcome1! (You can change your password once logged in.)

Highline accepts major credit and debit cards only. No checks or ACH bank payments are accepted at this time.

No. Highline does not charge any surcharges or additional fees for using a card.

Your first Highline bill will be automatically charged the day we install the new equipment in your home, and that will become your new monthly due date.

You can call our Customer Care Team at 888-212-0054 for assistance.