Frequently Asked Questions

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What is the BOOT Grant?

The BOOT Grant—short for Broadband Opportunities and Outreach in Texas—is a state-funded program designed to expand high-speed internet access to...
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Will this help with schoolwork, healthcare, and business in rural areas?

Highline’s fiber internet helps rural communities thrive by delivering fast, reliable connectivity that supports: Schoolwork – Students can access...
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Can I bundle Highline internet with other services?

Yes! Highline customers can bundle their internet with additional services like voice (phone), streaming TV through MyBundle.TV, and mesh Wi-Fi...
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Is Highline’s fiber internet good for gaming, streaming, or working from home?

Yes! Highline’s fiber internet is perfect for gaming, streaming, and working from home—thanks to its fast speeds, low latency, and reliable connection...
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What makes fiber internet different from cable, DSL, or satellite?

Fiber internet uses light signals through glass strands to deliver data—making it faster, more reliable, and capable of handling higher bandwidth than...
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Are there any promotional offers or discounts for new customers?

Promotions vary based on the area. Ask us about current promotions available in your area.
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What happens if I move after installation?

Let us know if you're moving. If your new address is within our service area, we can transfer your service.
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Is there a contract or commitment required?

No, Highline is contract-free month to month service. Ask a representative or review our service terms before signing up.
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What are the monthly service costs?

Monthly service fees vary based on the speed tier and services you select. For more information, please check your service availability.
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