Contact Center

Have a question, need support, or want to receive updates on fiber internet availability in your area? Find the best way to connect with us based on your needs.

If you have an immediate concern or question, please call our Customer Care team directly at 1-888-212-0054 so that you do not experience any delays in response from us; otherwise, complete our contact form below. We will respond as quickly as possible.

How can we help?

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Frequently Asked Questions

View answers to FAQs about your router, connection speeds, the Highline Fast app, voice services, and more.

View FAQs

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Outage Reports

Report a service outage at your address and access outage updates while we work to restore your connection.

Report an Outage

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Construction Updates

Waiting for Highline to come to your address? Sign up for updates on new areas of fiber construction.

Request Construction Updates

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Speak to a Representative

Interested in signing up for Highline fiber internet or voice service? Call or chat with us to get started.

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More Ways to Get in Touch

Chat

Click the icon at the bottom left of your screen to chat with a member of our U.S.-based support team, or to send an email after hours.

Call

Prefer to talk on the phone? Give us a call at 1-888-212-0054.

Download Our Mobile App

Connect devices, set parental controls, test internet speeds, monitor data usage, and more.

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See Recent Updates From Highline

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11/19/24

Highline Honored with Prestigious Business of the Year Award

PUEBLO WEST, Colo., Nov. 19, 2024 -- On Saturday, November 16 th, the Pueblo West Chamber of Commerce hosted its highly anticipated annual dinner, a celebration...

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11/18/24

Highline Partners with Local Nonprofit for Annual Food Drive

Pueblo West, CO On Saturday, November 16th, Highline proudly joined forces with the Pueblo Cooperative Care Center for their highly anticipated annual turkey...

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10/30/24

Highline Announces the installation of their 6500th customer in Michigan!

ESCANABA, Mich., Oct. 30, 2024 /PRNewswire/ -- Highline announces the installation of customer 6,500 which is a major milestone in their plan to deliver...

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