Frequently Asked Questions

How Does My Device Affect My Internet Speed?

All devices have different maximum Wi-Fi speeds. A 6-year-old laptop has a much lower max speed than a brand-new, next-gen smartphone. See the chart below for example max Wi-Fi speeds of certain devices. 

Device Technology max speed
13-inch MacBook Pro M1 (2020)   Wi-Fi 6  1000+ Mbps
Apple iPhone 12   Wi-Fi 6   1000+ Mbps
15-inch MacBook Pro (2018)  Wi-Fi 5   1000+ Mbps
Apple iPad Pro (2016)  Wi-Fi 5   400 Mbps
Apple iPhone 7 / 7 Plus  Wi-Fi 5   825 Mbps
Apple TV 4k  Wi-Fi 5   866 Mbps
Apple iPhone 11 Wi-Fi 6   866 Mbps
Samsung Galaxy S20 Wi-Fi 6   1000+ Mbps

Running a speed test on your device while standing next to your router will gives a good idea of that device’s max Wi-Fi speed but does not reflect the total internet speed of your service. For an accurate reading of your household internet speed, use the speed test provided in the HighlineFast App. This runs the speed test directly from your router for the most accurate results. 

If you are experiencing slower speeds than you expected, please contact Highline Support at 1-888-212-0054.

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