Frequently Asked Questions

What Features Come With My Home Voice Service, and How Do I Activate Them?

Your plan offers a multitude of features. From Caller ID to Voicemail, you will have everything you need. Use the table below to review all the features and codes to activate them.

CodeFeature
*72Call Forwarding Always Activation
*73Call Forwarding Always Deactivation
*92Call Forwarding No Answer Activation
*93Call Forwarding No Answer Deactivation
*94Call Forwarding Not Reachable Activation
*95Call Forwarding Not Reachable Deactivation
*67Caller ID Delivery Blocking per Call Activation
*31Caller ID Delivery Blocking Persistent Activation
*32Caller ID Delivery Blocking Persistent Deactivation
*70Cancel Call Waiting Deactivation
*22Call Hold
*69Call Return
*66Last Number Redial
*77Anonymous Call Rejection
*87Anonymous Call Rejection Deactivation
*78Do Not Disturb Activation
*79Do Not Disturb Deactivation
*74Speed Dial
*86Voicemail
N/AUnified Messaging
N/AThree-Way Calling

Please Note: In 2025, we will be upgrading our voice service to a new platform with more features and increased reliability. If you are a new customer after May 2025 or have been notified that your phone service with Highline is being upgraded, refer to the User and Star Code Guides below.

Highline Voice Quick Start & User Guide

Download Quick Start Guide PDF

Download the Highline Voice User Guide to see all services, calling features, settings, and more.

Download Voice User Guide PDF

Click on the link below for direct access to the new Customer Portal:

https://voice.highlinefast.com/login

 

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