Frequently Asked Questions

What if I Was Enrolled in the Emergency Broadband Benefit Program?

Households enrolled in the EBB Program as of December 31, 2021 will continue to receive their current monthly benefit until March 1, 2022 during a 60-day transition period.

Households will not see any change to their EBB Program benefit discount during the 60-day transition period.

Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income as a result of job loss or furlough since February 29, 2020, or by meeting the eligibility criteria for a participating provider’s COVID-19 program, will need to requalify for the Affordable Connectivity Program. You will be contacted by the program administrator (USAC) or your provider if you need to requalify.

If contacted, you should provide eligibility documentation so you can continue in the ACP once the transition period ends on March 1, 2022. You will continue to receive your full Emergency Broadband Benefit until March 1, 2022.

Anyone who completes an approved EBB Program application and enrolls with an internet company on or after December 31, 2021 will begin receiving the Affordable Connectivity Benefit.

Check the FCC’s website for more updates.

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