Frequently Asked Questions | Highline Fast Internet

Can I bundle Highline internet with other services?

Yes! Highline customers can bundle their internet with additional services like voice (phone), streaming TV through MyBundle.TV, and mesh Wi-Fi...

Can I keep my existing phone number or service provider?

Yes. You can port your phone number to our voice service, or keep your current provider if you prefer.

How Do I Set Up My Voicemail?

Voicemail and its features can be easily set up by logging in to your customer portal. Please Note: If you are a new customer after May 2025 or have...

Will I Be Able to Answer Calls to My Home When I Am Away?

Yes, you can! With call forwarding you will never miss a call. You can route your number to your cell phone or any other land line. You'll also be...

Where Can I Call?

You don’t have to worry with long distance charges. You can call anyone in the contiguous 48 states.

What Features Come With My Home Voice Service, and How Do I Activate Them?

Your plan offers a multitude of features. From Caller ID to Voicemail, you will have everything you need. Use the table below to review all the...

Why Should I Have Home Voice Service?

Some of the best reasons to have a landline phone include: Voice Quality—Your home voice service gives you superior sound, quality and clarity...