Frequently Asked Questions

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What is Wi-Fi 6?

Wi-Fi 6 is a new standard in Wi-Fi technology that improves reliability and speeds of internet devices in your home, especially when you have a bunch...
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What’s the Difference Between the Internet and Wi-Fi?

Internet is the data that is sent to and from all your connected devices. Wi-Fi is the wireless technology that sends and receives this data through...
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What is the HighlineFast App Powered by CommandIQ?

With the HighlineFast App, you can control your network, rename your network, reset your Wi-Fi password, set parental controls, perform speed tests...
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Where are Highline Services Available?

Currently, we are in Michigan and Colorado. Soon, we will be migrating customers in Texas, Georgia, Kansas, and Nebraska.
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How is Internet Speed Measured?

Internet speed is usually measured in “megabits per second” (Mbps) and “gigabits per second” (Gbps). 1 gigabit is equal to 1,000 megabits, so 1 Gbps...
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Why Fiber Internet?

Most internet connections are made using copper wires which transfer data at the speed of electricity, which is about 1% the speed of light. With...
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